FAQ

Canaljewelry™ is owned and operated by Hangzhou Yizhixiaowangwang Technology Co., Ltd. | Legal Representative: Wang Yaqiu.
Registered Address: Room 5003, 5th Floor, No. 766 Fuxian Road, Yinhu Subdistrict, Fuyang District, Hangzhou City, Zhejiang Province | Email: service@canaljewelry.com | Telephone: +86 15364171901.

What products does Canaljewelry™ offer?

Canaljewelry™ focuses on billiards and tabletop game accessories, including smaller equipment and related recreational accessories.

How can I contact customer support?

You may contact us at service@canaljewelry.com or call +86 15364171901.

How are orders handled?

Orders are prepared promptly and arranged for fast dispatch once they are ready for shipment.

Is tracking available?

Where the selected carrier supports tracking, relevant tracking information will be provided after dispatch.

Can I return an item?

Eligible items may be submitted for return within 30 calendar days after delivery, subject to the conditions described in our Return Policy.

What if I receive a damaged or incorrect item?

Contact service@canaljewelry.com or +86 15364171901 with your order number and supporting photos where appropriate. We will review the issue and provide a suitable solution.