Shipping Policy
Canaljewelry™ is owned and operated by Hangzhou Yizhixiaowangwang Technology Co., Ltd. | Legal Representative: Wang Yaqiu.
Registered Address: Room 5003, 5th Floor, No. 766 Fuxian Road, Yinhu Subdistrict, Fuyang District, Hangzhou City, Zhejiang Province | Email: service@canaljewelry.com | Telephone: +86 15364171901.
Fast Order Handling
Canaljewelry™ works to prepare confirmed orders promptly and arrange fast dispatch once an order is ready to enter the shipping network.
Delivery speed may vary according to destination, carrier operations, customs procedures where applicable, weather, seasonal demand, and local delivery conditions.
Fulfillment and Shipping
Depending on inventory availability and destination, orders may be fulfilled from facilities used by us or our fulfillment partners.
Any applicable shipping charge is presented before an order is submitted.
Tracking
Where tracking is supported by the carrier, tracking information will be made available after dispatch.
Carrier tracking information may occasionally take time to update after a shipment first enters the transportation network.
Delayed or Missing Parcels
If tracking has not updated for an extended period, or a shipment appears delayed or missing, contact:
Email: service@canaljewelry.com
Telephone: +86 15364171901
Our team will review the available shipping information and assist with the appropriate next step.