Terms and Conditions

Canaljewelry™ is owned and operated by Hangzhou Yizhixiaowangwang Technology Co., Ltd. | Legal Representative: Wang Yaqiu.
Registered Address: Room 5003, 5th Floor, No. 766 Fuxian Road, Yinhu Subdistrict, Fuyang District, Hangzhou City, Zhejiang Province | Email: service@canaljewelry.com | Telephone: +86 15364171901.

Scope

These Terms and Conditions apply to orders and customer interactions made through the Canaljewelry™ online store.

Customers should review relevant product information, specifications, compatibility details where applicable, included components, and store policies before submitting an order.

Product Information

We aim to present descriptions, photographs, dimensions, materials, and other relevant product information as accurately as reasonably possible.

Minor visual or packaging differences may occur because of display settings, photography conditions, packaging updates, or normal manufacturing variation.

Order Changes

If you need to request a change or cancellation, contact us promptly:

Email: service@canaljewelry.com
Telephone: +86 15364171901

We will make reasonable efforts to assist, but a change or cancellation cannot be guaranteed once fulfillment or dispatch has started.

Shipping and Returns

Shipping is governed by our Shipping Policy. Eligible returns are governed by our Return Policy, including the applicable 30-calendar-day return window.

Original text, graphics, photographs, branding, and other protected website materials may not be commercially reproduced without authorization where applicable.